Service Announcement

Registered Airmail

Updates: July 15

The COVID-19 pandemic has lasted for months since its outbreak in Jan 2020.

In Singapore, the situation became bad towards the end of 1^st Quarter of 2020, resulting in the introduction of a Circuit Breaker in April; Inbound tourists are controlled, with more than 90% outgoing flights being cancelled. Though the situation has improved marginally as at now, and flight dispatch has improved, postal delivery delay worldwide is still expected.

Delivery of international postal packages will also be impacted by the global pandemic situation at destination. There are recent reports that COVID-19 has worsen in Australia Melbourne, Hong Kong, Japan, USA and other countries. Recently, Hong Kong has announced suspension of all school after a spike in locally transmitted cases. Australia has also introduced additional measures as the COVID-19 surge has worsen. Some US States have reimpose COVID-19 measures as cases spike. The strict border controls and restrictions on international travel, airlines have drastically reduced international services between Singapore and all international destinations. International air freight capacity and frequency has been severely limited. At destination, domestic flight transit and between states transit route could also be limited when the COVID-19 situation is not favorable. Unfortunately, such circumstances will lead to substantial delays for all postal packages delivery.

Updates: May 22

The COVID-19 has severely disruption movement of people and goods internationally.

As countries gear up to combat the spread of virus, many measures are introduced to protect the safety of individuals that are still working hard at the customs borders and also the processing facilities to clear mail packages for last mile delivery. With all the additional safety measures in place, delay in mail delivery is unfortunately inevitable.

 For few countries, postal flight availability has improved, e.g. USA & Japan. However, for many flights are still very limited, e.g. Australia, Canada, Chile, Mata and New Zealand. Some of the countries, though not in suspension list, are being held at Air Transit Centre for 24 days or longer, waiting for next available flights so the packages can be uplifted.

 Below is list of updated countries that are currently suspended for your information.

International Service Suspension

Aland Islands	Gambia	Norfolk Island
American Samoa	Gibraltar	Pacific Islands (Palau)
Andorra	Greenland	Palestine
Anguilla	Grenada	Panama
Antigua and Barbuda	Guadeloupe (including St Barthelemy)	Papua New Guinea
Azerbaijan	Guam	Paraguay
Bahamas	Guernsey Island and Alderney	Peru
Bangladesh	Guinea Bissau	Philippines
Barbados	Guinea Rep	Rwanda
Belize	Guyana	Saint Kitts and Nevis
Benin	Haiti	Saint Lucia
Bermuda	Honduras	Saint Pierre and Miquelon
Bhutan	Iraq	Saint Vincent and the Grenadines
Bolivia	Island Of Wallis (Wallis & Futuna Islands)	Samoa
Bosnia Herzegovina	Isle of Man	San Marino
Botswana	Jamaica	Sao Tome & Principe
Bouvet Island	Jersey	Serbia
British Virgin Islands	Kiribati	Sierra Leone
Brunei Darussalam	Kosovo	Sint Maarten (Netherlands)
Cameroon	Kuwait	Solomon Island
Canary Island (SPX only)	Leichtenstein	South Africa
Cape Verde	Lesotho	Sri Lanka
Cayman Island	Libya	St Martin
Central African Rep	Malawi	Suriname
Chad	Maldives	Svalbard and Jan Mayen
Comoros	Mali	Swaziland
Cook Island - New Zealand	Mariana Island	Tajikistan
Corsica	Marshall Island	The Vatican City State
Croatia	Martinique	Timor-Leste
Cuba	Mauritania	Tokelau
Curacao	Mayotte	Tonga
Curacao (Netherlands)	Micronesia	Tunisia
Cyprus	Moldova	Turkmenistan
Djibouti	Monaco	Turks & Caicos Island
Dominica	Mongolia	U.S.Virgin Islands
Dominican Republic	Montenegro	Uruguay
Dutch Caribbean and Caribbean Netherlands	Montserrat	US outlying Islands
Ecuador	Nauru	Vanuatu
Falkland Island	Nepal	Venezuela
Faroe Islands	Netherland Antilles / Bonaire / Curacao / St.Eustatius / St Maarten	Yemen
Fiji	New Caledonia	Zaire (Congo Republic)
French Guiana	Nicaragua	Zimbabwe
French Polynesia	Niue
French Southern Territories

 

COVID-19 outbreak has severely impacted international movement of people and goods as countries implement additional border controls and restrictions on international travel. As a result, airlines have drastically reduced international services, leading to a significant reduction in air freight capacity and frequency to all international destinations. All mail packages will be collected and lodged. However, all shipments to overseas will result in a delay from the usual transit time. Your patience is appreciated. 

Estimate delivery for Registered airmail is 1-3 months (unpredictable and could be longer), please opt for express shipping (free upgrade for purchases with 4 polishes and above) or purchase again when the pandemic is over. 

COVID-19 UPDATES FROM SINGPOST (FOR REGISTERED AIRMAIL) CLICK HERE.

Express Shipping

We recommend express shipping for all orders for faster delivery. Current estimate delivery time:

- USA & Canada: 3-7 working days
- Europe: 3-5 working days
- Australia: 10 days